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F.A.Qs
Frequently asked questions
Our regular business hours Saturday – Thursday, 10:00 a.m. – 8:00 p.m with after hours voicemail, including holidays. We are closed on Friday and most major holidays.
We accept check, cash, money order, Pay order, DOD and bkash as payment. Our experts can help inform you about obtaining the proper supplies and equipment that you need within your policy coverage guidelines.
We are happy to arrange special orders for our customers. Our experts can discuss your unique requirements, review our inventory and will help you to get the item you need.
Our normal hours of operation are Saturday to Thursday, 10:00 am to 8:00 pm. Our Office is closed on Friday. We are available on call 24 hours a day.
Our head office is conveniently located at 32,Topkhana Road, Near Paltan Metro Station, Chattogram Samiti Bhaban(1st Floor),Dhaka,Bnagladesh-1000. Visit us during normal business hours so that our experts can assist you as needed.
In most cases, no. You can visit EMPEX Medical System anytime during our regular business hours, and one of our experienced customer service representatives will help you select the right products you need, assist you with your order and answer any questions you have. However, if you need to speak with Managing Director, it is strongly recommended that you have to schedule an appointment by calling the office at +880 01329-665165.
We provide delivery service to all districts in Bangladesh. Special arrangements may be made for delivery beyond our normal coverage area. Our experts can schedule a delivery and discuss with you any special accommodations. Please contact our office at +880 01329-665165 for additional information.
If your equipment is not functioning properly, please contact our office at +880 01713-227965. If you need assistance after our regular business hours, you may reach us through EMPEX Medical System. Technical support , by calling +880 01329-665166.
Our skilled technicians will inspect your equipment and perform the necessary repairs. If a problem requires that your equipment be shipped directly to the manufacturer for service, we will provide you with “loaner” equipment until your repair is completed.
Our skilled technicians will inspect your equipment and perform the necessary repairs. If a problem requires that your equipment be shipped directly to the manufacturer for service, we will provide you with “loaner” equipment until your repair is completed.
Some of the items included in the EMPEX Medical System Equipment category are listed below, but not limited to just this list:
IVD Products (Laboratory Equipment)
POCT
Bio-Chemistry Analyzer
Cell- Counter
Electrolyte Analyzer
Urine Analyzer
ESR Analyzer
Microscope
Roller Mixer
Imaging /Ultrasound System
4D Color Doppler Ultrasound Machine
ECG
3 Channel ECG
6 Channel ECG
12 Channel ECG
OT Equipment
OT Table
OT Light
Sunction Unit
Auto Clave Machine
Anesthesia Machine
Surgical Diathermy
X-Ray Machine
CT Scan
MRI
Reagent
Bio Chemistry Reagent
Electrolyte Reagent
Hematology Reagent
Patient Monitor
Syringe Pump
Infusion Pump
IVD Products (Laboratory Equipment)
POCT
Bio-Chemistry Analyzer
Cell- Counter
Electrolyte Analyzer
Urine Analyzer
ESR Analyzer
Microscope
Roller Mixer
Imaging /Ultrasound System
4D Color Doppler Ultrasound Machine
ECG
3 Channel ECG
6 Channel ECG
12 Channel ECG
OT Equipment
OT Table
OT Light
Sunction Unit
Auto Clave Machine
Anesthesia Machine
Surgical Diathermy
X-Ray Machine
CT Scan
MRI
Reagent
Bio Chemistry Reagent
Electrolyte Reagent
Hematology Reagent
Patient Monitor
Syringe Pump
Infusion Pump
The “Job Opening” button in each job posting takes you through our online application process step-by-step. Here, you will be asked to fill in your personal contact details and attach your CV / resume and other relevant documents.
Please contact empextrade@gmail.com for any other inquiries about EMPEX Medical System careers.

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