Replacement Policy

WARRANTY SHALL BE COVERED FOLLOWING TERMS: Normal Malfunctioning disorder, failure of software, Main PCA Board, sensor Board, Pump Section, Optical section etc. During the installation process if any disorder of any machine than warranty shall be covered. Normal non-functioning of instrument due failure of any mechanical components of the instrument. WARRANTY SHALL NOT BE COVERED FOLLOWING TERMS: Damage of the instrument totally or partially due high Voltage/Surge, Flooding, Rain water, Corrosive chemicals, Operators Mishandling, damage by Rats, Cockroach, any other insects or smaller animals etc. Reagent/ QC reagents printer paper, Lamps & Plastic Disposables etc shall be required normally by the instrument per guidelines of the suppliers manual do not cover in warranty clause. Any other fault of the Machine/ instrument due abnormal storage/transport or handling etc.